UA-199413630-1

FAQ


Where are you located?

Lonsdale and 15th West, North Vancouver. No storefront.


How do you price out your cakes?

Factors such as size, flavor, and complexity of design all impact the final cost. It is helpful to think of a budget and then we can design your dream cake within that. Having said that most custom cakes start from $150.


When can I pick up my cake?

Based on your event date you can pick up your cake the same day or the day before.

Once your time has been scheduled for pick up, please show up on time for pick up. 

Most pickups are scheduled on Saturday morning.


Do you Deliver?

Yes. We only deliver locally.

Delivery is at additional cost. Depends on the size of the cake delivery price will change.


Do you do Tastings?

Unfortunately I do not offer tastings at this time.


Do you do Consults?

I offer free bridal consults. I prefer to do consult during the week as my weekends are busy with finishing the orders.


Can you Accommodate Special Food Request; for example, Gluten Free?

Not right now. Please let me know if there is a food allergy.


Do your products contain nuts?

It may do. Unfortunately my kitchen is NOT nut free and I can't guarantee of being nut free.


Will you replicate a cake from on-line/magazine?

You may provide pictures you like for inspiration, but your final design will be 100% unique to you! Do not expect to see the identical colours and design.


What is your payment policy?

A 50% non-refundable retainer is required when you are placing your order to secure your date and the remainder is due when the cake is ready for pick up. If you would like to pay in full is totally up to you. Once a payment is made you will receive a confirmation including the address and time of pick up.


How much Notice do you need?

The more notice the better! But two weeks is the minimum notice .

Depending on the workload of the week, occasionally, I will do my best to accommodate last minute orders. 

Additional fee may be applied to orders with less than 7 days notice.


How to store the cupcakes after pickup?

Keep them in a closed container. If you pick up a day before your event put the container in the fridge.


Does my cake need to be refrigerated?

Yes. To ensure freshness, please keep it refrigerated.

Your cake is best when served at room temperature. Take it out of refrigerator at least half an hour before serving. Enjoy!


0